Refund Policy

Thank you for choosing DVC. We want you to be happy with your digital visiting card. This policy explains when a refund is possible and how to request one.

1. Digital product

A DVC card is a digital product that is activated on your account as soon as your order is confirmed and your details are set up. Because of this, we generally cannot offer refunds once your card has been created and delivered.

2. Eligible refund requests

• You were charged twice for the same order (duplicate payment).
• Your card was not created or delivered within a reasonable time after payment, and the issue was not resolved after contacting support.
• A technical fault on our end prevented your card from working as advertised, and we are unable to fix it.

Refund requests must be raised within 7 days of the payment date.

3. Non-refundable situations

• You changed your mind after your card was already created and shared.
• You entered incorrect details and the card was created as requested.
• Partial usage of a plan (e.g. requesting a refund midway through a 1-year plan).

4. How to request a refund

Message us on WhatsApp at +91 9737424471 or email info.fluxytech@gmail.com with your order details and the reason for the request. We will review and respond within 3–5 business days.

5. Refund method

Approved refunds are issued to the original payment method within 7–10 business days, subject to your bank or payment provider's processing time.

6. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.